Shipping policy

Thank you for shopping with us. Below you will find important information about our shipping process.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped according to the shipping method selected at checkout.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days

Delivery times may vary depending on your location and the shipping carrier.

Shipment Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). Tracking information may take up to 24 hours to update.

Shipping Locations
We currently ship to customers in [Canada / United States / Worldwide]. Shipping availability may vary depending on the destination.

Customs, Duties and Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply once the shipment reaches the destination country.

Lost, Stolen, or Damaged Packages
We are not responsible for packages lost or stolen after delivery confirmation. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Incorrect Shipping Addresses
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: j.kyla@hotmail.com